info@Aivirtrix.com

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Aivirtrix Privacy Policy

 Effective: 02 Sep 2025

 This Privacy Policy applies to Aivirtrix Private Limited (India) and Aivirtrix LLC (USA) (“Aivirtrix”, “we”, “our”, “us”). It covers our websites, products, services, and any mobile messaging (SMS/MMS) programs operated by Aivirtrix. This Policy is tailored to our software/AI/cloud development and integration services, managed services, and business consulting.

 Scope

This Policy covers data collected online and offline, including websites (e.g., aivirtrix.com and subdomains), web and mobile applications, software/AI/cloud services, systems integration and managed services, business consulting, and customer support channels (email, phone, SMS, chat).

 Personal Data We Collect

  • Identity & Contact: name, business email, phone, company, role.
  • Account & Profile: credentials, preferences, usage settings.
  • Professional/Business: project specifications, statements of work, and related communications.
  • Technical: device/browser data, IP address, identifiers, logs, telemetry, crash/diagnostics.
  • Marketing & Cookies: page views, referral, campaign & attribution data, form submissions.
  • Communications: call recordings (where lawful), email/SMS content and routing metadata.
  • Payment & Billing: billing contact, invoicing details, limited payment data (processed by PCI-compliant providers where applicable).

 Sources of Personal Data

  • Direct interactions (forms, contracts, calls, meetings, events).
  • Automated technologies (cookies, SDKs, analytics).
  • Third parties (referrals, partners, and publicly available sources) where lawful.

 How We Use Personal Data

  • Provide and improve services, products, and support.
  • Plan and deliver projects, perform consulting, and communicate about proposals, SOWs, status, billing, and support.
  • Send transactional notices and, where permitted, marketing communications.
  • Secure, debug, and prevent fraud/abuse.
  • Comply with legal obligations and enforce agreements.

 Lawful Bases (where applicable)

We rely on one or more of: consent (e.g., marketing/SMS opt-in), contract (to deliver requested services), legitimate interests (operate, secure, improve, and market our services to business contacts), and legal obligations.

 Mobile Messaging (SMS/MMS) – A2P 10DLC Compliance

Program Name: Aivirtrix Alerts (business updates, account notifications, meeting reminders, project status, and customer support).

  • Consent: We only send messages after prior consent (e.g., web form checkbox, inbound text, email signup, or clearly documented verbal consent). Consent is not a condition of purchase.
  • Frequency: Message frequency varies; typically, conversational or 1–4 messages/month.
  • Opt-Out: You may reply STOP to cancel at any time. We will send a final confirmation and then cease messaging.
  • Help: Reply HELP or contact support@aivirtrix.com.
  • Fees: Message and data rates may apply.
  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
  • Data Use for SMS: We do not sell, rent, share, or disclose mobile numbers or consent data to third parties or affiliates for marketing or lead generation purposes. Mobile numbers are disclosed only to sub processors as needed to deliver messaging (e.g., telecommunications and messaging platforms).

 Cookies & Tracking

We use cookies and similar technologies for essential functions, analytics/performance, and preferences. Manage cookies in your browser settings; some features may not function without certain cookies. See our Cookie Policy for details.

 Disclosures & International Transfers

We share personal data with vetted service providers (hosting, analytics, communications, security, payments) under contract; with partners at your direction; as required by law; and to protect rights/safety. We transfer data between our US and India entities and to global providers with appropriate safeguards (e.g., SCCs where applicable).

 We do not sell, rent, share, or disclose consumer personal information, including phone numbers, to third parties or affiliates for marketing or lead generation purposes.

 Security

We implement administrative, technical, and physical controls (e.g., encryption in transit, access controls, least-privilege, monitoring). No method is 100% secure; we continually improve safeguards.

Retention

We retain personal data as long as necessary for the purposes described or as required by law. We minimize retention of SMS consent/opt-out logs to what is necessary to demonstrate compliance.

 Your Privacy Choices & Rights

  • Unsubscribe: Marketing emails include an unsubscribe link; for SMS you can reply STOP.
  • Access/Correction/Deletion/Restriction/Objection/Portability: Available where laws provide (e.g., GDPR/UK, certain US state privacy laws). To exercise rights, contact privacy@aivirtrix.com. We may request information to verify your identity and residency before fulfilling requests.

 Regional Disclosures

  • EEA/UK/Swiss (GDPR): Aivirtrix LLC and Aivirtrix Private Limited act as controllers for business contacts; processors where we handle Customer Data under contract. Legal bases are listed above. You may lodge a complaint with your local authority.
  • California/US State Laws: We provide required disclosures and honor applicable rights (access, deletion, correction, and opt-out of sale/sharing/targeted advertising where applicable). We do not sell personal information, and we do not sell, rent, or share mobile numbers with third parties for their marketing or lead generation purposes.
  • Children: Our services are not directed to children under 13 (or as required by local law).

 Third-Party Links & Services

Our sites/apps may link to third-party sites or integrate third-party tools; their practices are governed by their own policies.

 AI/ML Disclosure

For certain offerings we may process Customer Data to develop, test, or operate AI/ML features under your instructions and agreements. We do not use Customer Data to train third-party foundation models without permission.

 Changes to This Policy

We may update this Policy to reflect operational, legal, or regulatory changes. We will post updates with a new effective date.

 Contact Us

Email: contact@aivirtrix.com
US Business Address: 1207 Delaware Ave #2382, Wilmington, DE 19806
India Business Address: H.No: 02-067/Z-1/201&202, Mahadevapuram, Gajularamaram, Hyderabad, Telangana, 500055